The following improvements were released on February 3rd, 2019: SMS Live Chat translation LiveHelpNow text-to-chat feature finally gets translation service,…
Businesses are beginning to realize that the easiest path to higher sales is to roll out the red carpet for…
When you are tagged in sports, it means you're out of the game (just like this little baseball player pictured).…
Hey there! We released a couple new reports today in Analytics: Chats by chat window stats. You will now be…
We would like to tell you about the recent LiveHelpNow Live Chat System update carrying two worth noticing features. …
LiveHelpNow Launches Conversion Tracking for Your Live Chat Sessions and Support Tickets The best part of tracking anything is when…
LiveHelpNow Help Desk Software allows companies of all sizes to interact with their customers via Live Chat, SMS/Text, Email ,…
Ever wonder what percentage of support tickets your account receives comes from email and how many via Twitter or Facebook…
BETHLEHEM, PA – LiveHelpNow?has identified a cybersecurity incident in which an attacker was able to compromise one of our CDN…
The following updates ?were released today: Eventing API (webhooks) will now send chat dates in the account's time zone set…
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