Chat support suite

                            Real-time support solution that’s super fast and oh so reliable.

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                            HELP DESK SUITE

                            Our flexible ticketing platform is a cinch to use for any agent.

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                            FAQ BUILDER

                            Speed up all your support processes with integrated FAQ pages.

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                            Applications
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                            Plugins & Integrations
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                            Documentation
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                            Company
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                            Agent Handbook
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                            Agent Test
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                            Webinars
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                            Real Time Monitoring

                            See who your visitors are, where they're from, how they found you, and how they browse your site.

                            Track website visitors

                            See who your visitors are, where they're from, how they found you, and how they browse your site. Discover which of your visitors arrive from social networks like Facebook, Twitter, and LinkedIn and which ones find you using search engines like Google.

                            track visitors

                            Invite visitors to chat

                            invite visitors

                            Send your browsing visitors chat invitations proactively, automatically, or dynamically using rule-based Visitor Triggers. Bring customer engagement to new heights by tailoring chat invitations to specific product pages and buyer behaviors.

                            Work as a team

                            Supervise chats in real time and collaborate behind the scenes to help customers resolve pre-sale questions and support inquiries. Do it all on any computer or chat on your mobile device.

                            • Chat freely with the operators on your team.
                            • Transfer complete chat sessions from one operator to another.
                            • Send whisper messages to team members within their chats- without notifying customers.
                            invite visitors

                            Waiting is for lobbies and bus stops.

                            Questions?
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